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FAQ.

1. Why i have not receive my items?

if you didn't receive the tracking number, please enter your order id and Email here, You will receive an email about the order staus, the delivery time, the Tracking Number and the Tracking Url of your order.

Just one click , you can know your order staus in the email.

 
Order ID:
Email :
Verification:
 
   

2. My ac adapter was lost, i don't know how to choose a correct one?

  • You can search machine model on our site
  • You can contact us by email, tell us the machine brand and model, our service will help you choose the correct one.

3. Can i get more discount?

  • Yes, if you whole sale more than 5 pics adapters.
  • Yes, if you are our VIP Customers.

4. They are many types ac adapter for my machine model, which one should i choose?

  • Try to choose the same brand and out put as your original ac adapterm, make sure it have the same tip size.
  • Try to choose top brand adapter with the same out put and tip size.
  • Contact us, let us help you.

5. I have a ac adapter in my hand, but i can't find the same one in this site?

  • Just send us some pictures of your original ac adapter by email, so we can help you find it in our warehoue or the market.

6. Do you have a phone number ?

  • We have listed phone number on site , but got too many telemarketing calls.
  • We suggest customer contact us by email, so we can reply your question one by one.

    Our Contact Information

    If you have any other question from our website,please do not hesitate to contact us, we will reply you in 24 hours., welcome to your order on our website.
    Email: contact us
    Our office hours is : Mon~ Fri 9:00 am - 6:00 pm

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Store News:  Our mail system is ok now. Please contact us if you didn't get order email between our server upgrade time (30th Sep to 10th Otc). Very sorry for the inconvenience!
--- Service Department ---16:00 11th Otc 2019( GMT+8 )
Store News: Store is open. we can ship ac adapters to all Eu countries, Welcome choose high quality ac adapters on our site.

Get order status or tracking number here >>.
--- Service Department --- Oct 2019 store is open
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